Novelis

Assoc Customer Service Rep

工作地点 CN-32-Changzhou
申请识别号
2024-46276
企业
Novelis Shanghai Manufacturing Facility
工作种类
Sales & Marketing
日程安排
常规全职
城市
Changzhou
邮政编码
32
国家/地区
CN

职位概览

Main job for this position is to support the sales of Auto products to OEMs in China. The position is responsible for monitoring sales orders/forecasts, timely shipment, payment and overall delivery. For executing this job, the jobholder need create sales orders and update forecast in SAP accuratelycommunicate with customers for supporting their needs, daily review open SO with SC to manage a good delivery schedule; Confirm GR with customer and create billing documents in SAP timely, issue VAT invoice and mail to customers according to their requirements; Handling goods return and issue debit note to customer once claim confirmed by quality team. SAP follow up for inbound and outbound of JIT and physical stock taking support as well. Also, it is required to maintain the close relationship with customers.

岗位职责与职位要求

- University or technical college education.

- Experience in the application of ERP software (SAP).

- 3+ years experience in metal material processing industry or automotive industry.

- Pay attention to the details.

- Superior customer service skills; ability to work directly with customers to establish a long term relationship

- Excellent communication (oral and written) skills; ability to communicate with all levels in the organization; Excellent English language skills.

- Personal traits should include the ability to utilize human relation skills to motivate, train, understand, and develop others to attain the objectives.

- Desire to take initiative and develop a pro-active relationship with employees through follow-up, understanding their needs and fostering a collaborative relationship.

- Ability to organize and prioritize workload; must be able to manage multiple tasks at once without sacrificing attention to detail.

- Must be flexible and able to operate in a fast-paced and demanding environment.

- Solid computer skills with software applications proficiency, including strong Microsoft Office skills. Ability to learn new software programs quickly.

- Must also possess leadership skills to direct, lead and develop other personnel to accomplish personal, plant and corporate objectives.

地点信息

诺贝丽斯常州工厂是中国第一家汽车铝板生产厂商。 该厂服务于汽车和交通市场,向国内外客户提供优质汽车板材,用于制作轻量化车辆结构件和车身件,如引擎盖、车门、挡泥板和举升门。 该厂地处常州高新技术开发区核心区域,靠近铁路干线,临近长江沿线的常州深水港和其他世界一流的商业和商务基础设施。

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